Archive for May 5th, 2008
2007 ABCH Summit Presentation
I am getting ready to re-write my presentation for this year’s Energizing Summit, so I thought I would share last year’s with you. Of course it is just the data and you don’t get me (the best part!) talking you through it, but I am sharing anyway!
The title is Getting and Keeping the Clients [...]
How do you set your prices when you are starting a new business?
When I first went into business for myself I moved from a commission salon to one where I rented a private studio. The place I started to think about my prices (like most of you, I imagine) was the prices my previous salon had charged for my services.
Oh, yea, and I asked every hairdresser I [...]
Reviews and Word of Mouth – The BIG Kahuna
I get lots of new business because customers have written nice reviews. Nothing helps a customer believe in a salon more than reviews from actual customers. Our policy is to keep any bad reviews (we only have three last I checked) and to respond to them so that we can appear real, and so that [...]
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