Archive for September, 2008

The Customer Experience as Competitive Edge – from Wells Fargo Small Business

Posted on September 16, 2008. Filed under: customer service, small business | Tags: , , |

Wells Fargo Small Business Round up sends me links to articles once a month or so.  When I find them helpful, I share them here.  Why don’t you bookmark their page and check it now and again?

Competitive differentiation is critical. Whether your value proposition rests on price, service or offering a completely unique product or [...]

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